Privacy Policy

Effective Date: March 30, 2026 Last Updated: March 30, 2026

At Edushare Africa, your privacy is our priority. Edushare Africa acts as the Data Controller under the Data Protection Act of Kenya. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

1. Information We Collect

We collect information that you provide to us directly:

Registration Details: Name, email address, phone number, and institution.
Teacher Verification: TSC numbers and identity documents (verified via AI).
Transaction Data: M-Pesa phone numbers and transaction references.
Minors: For users under 18, we collect parent or guardian contact information for consent purposes.

2. How We Use Your Information

Your information is used to:

Create and maintain your user account.
Verify educator identities to ensure content quality.
Process payments and securely deliver materials.
Send important service updates and notifications.
Improve platform performance and user experience.

3. Data Retention Periods

We retain your information only as long as necessary for the purposes set out in this policy:

Account Data: Retained for the duration of your active membership plus 2 years after your last login.
Payment Logs: Retained for 7 years to comply with statutory financial reporting requirements in Kenya.
Verification Documents: Identity documents are automatically deleted from our servers 30 days after successful verification.

4. Information Sharing & Disclosure

We do not sell your personal data. We only share information with:

Payment Processors: Necessary data to complete M-Pesa transactions.
Administrators: Educators' data for verification and reporting.
Legal Requirements: If required by law or to protect our rights and community members.

5. Data Security & Breach Response

We use industry-standard security measures including encrypted storage and secure hashing. In the event of a data breach, we are committed to notifying the Data Commissioner and affected users within 72 hours of discovery.

6. Your Rights

Under the DPA, you have the right to access, correct, or request deletion of your data. You may also object to processing or request data portability.

7. Minors & Child Safety

Users under the age of 18 must have parental or guardian consent to use Edushare Africa. We implement strict account restrictions for minor accounts to prevent unauthorized communication and ensure a safe learning environment.

6. Cookies

We use cookies to maintain your login session and enhance your experience. You can disable cookies in your browser settings, but some features of the platform may not function correctly.

7. Changes to this Policy

We may update this policy periodically. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.